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It seems like every day we at Coosa Pines FCU receive fraud or scam alerts regarding the use of debit, credit and ATM cards. In our ongoing effort to protect our members, we offer the following suggestions to protect your accounts from fraud.
- Unless absolutely required for a legitimate business purpose, avoid giving out your:
- Address and ZIP code
- Phone number
- Date of birth
- Social Security number
- Card or account number
- Card expiration date
Your PIN is private; NEVER give it out.
- In stores and at ATMs, always cover your card and PIN, and watch for:
- Cell phone cameras, mirrors, or other tools used to view cards and PINs
- People watching your transactions
- Cashiers taking your card out of sight; take it to the register yourself
- Any unusual activity at ATMs; if you feel uncomfortable, go to another ATM
- Online, you should NEVER respond to unsolicited emails that:
- Ask you to verify your card or account number; such emails are not sent by legitimate businesses or your credit union
- Link to websites; such sites can look legitimate but may collect data or put spyware on your computer
If you ever feel that you may have been a victim of card fraud, or that someone has attempted to steal your information, notify a member service representative at any Coosa Pines FCU branch as soon as possible. Your credit union staff members have information on fraud detection and prevention, and are trained to assist you in such matters. As always, our members are the number one priority at Coosa Pines FCU!
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